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Monitoring Station:- 0844 879 1704

Popular User Manuals

Please click on the relevant Model number to download the PDF Manual . If you do not know your panel type, please contact us and we will advise you.




I-on Range    I-on Quick Guide     9651    9800     9600     9500    9448     TS590     TS790/900





Galaxy Classic    Galaxy Dimension     Optima/Accenta     Ultimate     Karizma    Karizma Plus





Veritas     Premier     Premier Elite










Gardtec 800/816/840   Gardtec CPX     Agility     lightsys





There are many things you can do to protect your property which will significantly reduce your risk of being targeted, some of which won’t cost you a penny. Here are some top tips:


Do not leave your keys or important documents near doors, windows or letterboxes


Ensure your doors and windows have good quality locks – and use them!


Close and lock all doors and windows even if you are popping out for a few minutes


Always keep sheds, garages and outbuildings locked and secure


Cancel deliveries such as milk, when you are away from home for days or weeks


Ask a neighbour to remove post protruding from your letterbox if you are away and to keep a general eye on your property


Keep your valuables out of sight


Use timers to ensure some lights come on when it is dark before you return home


Mark or etch your property with your postcode, house or flat number


Install a visible burglar alarm


Do not leave ladders or garden tools accessible which could be used to gain access to the property


Residents of multi-occupied premises should not grant entry to people via an entry phone if they do not know who they are and be wary of ‘tailgaters’ attempting to gain access


Do not label your house keys in case they fall into the wrong hands


Be mindful of the telephone message you provide on your answer phone if you are away for any length of time – do not specify your return date


Check your household insurance policy to ensure it is adequate for your needs and that it will cover you in case you are away for extended periods of time


If you have a burglar alarm installed by an NSI approved company, check with your insurance company as you may be entitled to discount on your policy


Remember to set your burglar alarm when you leave your property (this may be an insurance requirement)


Shred any documents that contain personal information before putting in your bin

Fencing and gates should be well maintained and secure.  Ensure hedging and shrubs are regularly pruned so they do not obscure unwanted visitors and consider motion detectors to activate security lighting

Tips for Homeowners