Service Desk Telephone:- 01254 873232
Service Fax:- 01254 776434
Service Email/Keyholder Changes:- [email protected]
Monitoring Station:- 0844 879 1704
Please click on the relevant Model number to download the PDF Manual . If you do not know your panel type, please contact us and we will advise you.
Scantronic/Menvier:
I-on Range I-on Quick Guide 9651 9800 9600 9500 9448 TS590 TS790/900
Honeywell/ADE
Galaxy Classic Galaxy Dimension Optima/Accenta Ultimate Karizma Karizma Plus
Texecom
Aritech
Gardtec/Risco
Gardtec 800/816/840 Gardtec CPX Agility lightsys
There are many things you can do to protect your property which will significantly reduce your risk of being targeted, some of which won’t cost you a penny. Here are some top tips:
Do not leave your keys or important documents near doors, windows or letterboxes
Ensure your doors and windows have good quality locks – and use them!
Close and lock all doors and windows even if you are popping out for a few minutes
Always keep sheds, garages and outbuildings locked and secure
Cancel deliveries such as milk, when you are away from home for days or weeks
Ask a neighbour to remove post protruding from your letterbox if you are away and to keep a general eye on your property
Keep your valuables out of sight
Use timers to ensure some lights come on when it is dark before you return home
Mark or etch your property with your postcode, house or flat number
Install a visible burglar alarm
Do not leave ladders or garden tools accessible which could be used to gain access to the property
Residents of multi-occupied premises should not grant entry to people via an entry phone if they do not know who they are and be wary of ‘tailgaters’ attempting to gain access
Do not label your house keys in case they fall into the wrong hands
Be mindful of the telephone message you provide on your answer phone if you are away for any length of time – do not specify your return date
Check your household insurance policy to ensure it is adequate for your needs and that it will cover you in case you are away for extended periods of time
If you have a burglar alarm installed by an NSI approved company, check with your insurance company as you may be entitled to discount on your policy
Remember to set your burglar alarm when you leave your property (this may be an insurance requirement)
Shred any documents that contain personal information before putting in your bin
Fencing and gates should be well maintained and secure. Ensure hedging and shrubs are regularly pruned so they do not obscure unwanted visitors and consider motion detectors to activate security lighting